GET, KEEP AND GROW EXCEPTIONAL PEOPLE
A fresh approach to training, coaching and consulting for individuals and home care business owners
What do you need help with....?
Recruitment and onboarding
AUDITS:
Recruitment audits
Onboarding audits
COURSES:
Safer recruitment course
Values based interviewing course
Effective onboarding course
FREE COURSE: How to audit the effectiveness of your recruitment and onboarding
START STRONG
Learning and
Development
AUDITS:
Training compliance audit
Training Needs Analysis
COURSES:
Maximising training budget course
Training needs analysis and auditing your training compliance
STAY STRONG
Employee engagement and retention
SERVICES:
Annual or pulse surveys and analysis
COURSES:
Carrying out effective employee surveys
Engaging and retaining remote workers
GROW STRONGER
Let's talk about being stronger, together...
It's getting harder to attract and keep carers, whilst staying compliant.
Brilliant recruitment, training, inductions and engaged teams are where people love to work.
THAT is what makes the difference in your home care company.
Mission driven, purpose led
My mission is simple: To elevate standards of care in the UK.
Working hand in hand to support home care providers on their journey to deliver excellence in service through people and process, always.
Holistic and personalised approach
Comprehensive, personalised and a structured approach to enable practical implementation and continuous improvement.
New to care or seasoned professional, each individual or home care business has different needs.
Absolute focus on quality and compliance
Compliance is a critical element of home care and I provide workshops and services to help care businesses proactively adhere to industry regulations and high standards.
I am also able to offer support when you need to rebound stronger through either client complaints, grievances and disciplinaries or even poor CQC inspections.
My promise is simple
I stand by your side, challenging you to have courage, providing support and care for you, your team and the growth of the business.
Together, let's look at your care team's employee journey so that means you get, keep and grow exceptional people.
How to partner with me
Whether you are an existing or aspiring home care business owner or Registered Manager
Strategic care consultancy
I offer a wide range of entirely bespoke consultancy services to help home care business owners and Registered Managers just like you unlock the potential in your people and processes.
Courses, coaching
Workshops, courses and training programmes that can support you to help grow your people.
Free resources
Committed to giving back to the exceptional people who work in home care. Check my ever growing list of FREE resources or blog posts.
Some of the feedback from my courses:
"Excellent! Sharing real life experiences was very important"
"Course interesting, well presented, thorough and professional training."
"Brilliant trainer – kept the training motivating."
"Outstanding registered manager training – well thought out and executed – I loved every minute."
"Did the course accurately describe content? Without a doubt."
"Lorraine is a talented trainer delivering her sessions in a balanced and professional way."
"It will greatly benefit our office going forward – Lorraine is fab and easy to learn from."
"Thanks for another good day! Action plans will be very helpful."
"Very impressive programme – never come across something like this before."
"As I’m new I didn’t know what to expect but loved everything that was delivered and was to a good standard."
"Superb – training was very informative."